This Privacy Policy explains how ap33 collects, uses, stores, and protects personal data belonging to its members and website visitors. Last updated: June 2026.
Every connection to ap33 is protected by 256-bit SSL encryption. Your login credentials, personal details, and financial data are transmitted securely at all times — no exceptions.
ap33 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — we use it to operate your account, nothing more.
You have the right to request a copy of the personal data ap33 holds about you, and the right to request deletion of that data, subject to legal retention requirements and ongoing account obligations.
ap33's data practices are aligned with international data protection standards applicable under our gaming authority licence, including requirements around KYC data handling, retention, and destruction.
All promotional communications from ap33 include a clear unsubscribe option. You may opt out of email, SMS, or push notification marketing at any time through your account preferences or by contacting support.
Member data held by ap33 is stored on secured servers with access controls, audit logging, and regular security assessments. Physical and electronic access is restricted to authorised personnel only.
This Privacy Policy ("Policy") sets out the basis on which ap33 (accessible at ap33.vu and all associated subdomains and mobile interfaces) collects, processes, stores, and discloses personal data relating to individuals who access, register for, or use the ap33 platform ("Members", "you", or "your").
ap33 is committed to protecting the privacy of all its Members and website visitors. This Policy explains your rights and ap33's obligations in respect of your personal data. Please read it carefully. By creating an ap33 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
ap33 operates as the data controller in respect of personal data collected through the ap33 platform. ap33 operates under international gaming authority oversight and is responsible for ensuring that personal data is handled in accordance with applicable data protection laws and the requirements of its regulatory licence.
For all data protection enquiries, please contact the ap33 support team via live chat or at [email protected].
ap33 collects the following categories of personal data from its Members:
3.1 Identity Data — Full legal name as it appears on government-issued identification (MyKad, Passport, or equivalent), date of birth, and nationality.
3.2 Contact Data — Email address, Malaysian mobile telephone number, and residential address as required for Know Your Customer (KYC) verification purposes.
3.3 Financial Data — Bank account details, e-wallet account information (Touch n Go eWallet, Boost, GrabPay, and others as applicable), transaction history, and payment method verification documents.
3.4 Account and Gaming Data — Username, account settings and preferences, deposit and withdrawal records, betting history, game session data, bonus usage, and responsible gaming tool configurations.
3.5 Technical Data — IP address, device type, operating system, browser type and version, session duration, login timestamps, and referral source information collected through cookies and similar technologies.
3.6 Verification Documents — Copies of identity documents, proof of address documents (such as utility bills or bank statements issued to a Malaysian address), and payment method ownership documentation submitted during the KYC process.
3.7 Communications Data — Records of your correspondence with ap33's customer support team, including live chat transcripts and email exchanges.
ap33 collects personal data through the following means:
ap33 processes your personal data for the following purposes and on the following legal bases:
5.1 Contract Performance. Processing necessary to create and manage your ap33 account, process deposits and withdrawals, provide access to gaming services, and fulfil our obligations under the ap33 Terms & Conditions.
5.2 Legal Obligation. Processing required to comply with our international gaming authority licence conditions, including mandatory KYC identity verification, anti-money laundering (AML) obligations, underage gambling prevention, and statutory record-keeping requirements.
5.3 Legitimate Interests. Processing necessary for ap33's legitimate interests including fraud detection and prevention, platform security monitoring, responsible gaming risk assessment, and improving the quality and performance of the platform.
5.4 Consent. Where you have provided explicit consent, ap33 may use your contact data to send promotional communications about offers, bonuses, and new features available on the platform. You may withdraw this consent at any time.
ap33 does not sell, rent, or trade personal data. We may disclose your personal data to third parties only in the following circumstances:
6.1 Payment Processors. Financial data is shared with ap33's payment processing partners (including Touch n Go eWallet, Boost, GrabPay, and Malaysian banking institutions) solely for the purpose of processing your deposits and withdrawals.
6.2 Identity Verification Providers. Identity and document data may be shared with third-party KYC service providers engaged by ap33 to conduct identity verification checks in compliance with our licensing obligations.
6.3 Regulatory and Law Enforcement Authorities. ap33 may disclose personal data to gaming regulatory authorities, financial intelligence units, or law enforcement agencies where required by applicable law or by the conditions of our gaming licence.
6.4 IT and Infrastructure Providers. Technical data may be accessible to ap33's IT infrastructure and cloud hosting providers, who are bound by strict confidentiality and data processing agreements with ap33.
All third parties with whom ap33 shares personal data are contractually required to handle that data in accordance with applicable data protection standards and may only use it for the specified purpose.
As an internationally licensed gaming platform, ap33 may transfer certain personal data to servers or service providers located outside Malaysia. Where such transfers occur, ap33 ensures that appropriate safeguards are in place — including contractual data protection clauses equivalent in effect to applicable international data protection standards — to protect your personal data throughout the transfer and in its jurisdiction of storage.
ap33 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying our legal, regulatory, and licensing obligations. Specifically:
Following the applicable retention period, personal data is securely deleted or anonymised.
ap33 uses cookies and similar tracking technologies on its website to enhance user experience, analyse platform performance, and support security functions. The categories of cookies used by ap33 include:
You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ap33 platform.
Subject to applicable law and certain exemptions, you have the following rights in relation to your personal data held by ap33:
To exercise any of these rights, contact ap33 via live chat support or email [email protected]. ap33 will respond to verified requests within 30 days. We may require identity verification before processing your request.
ap33 is strictly prohibited to individuals under 21 years of age. ap33 does not knowingly collect or process personal data belonging to minors. If ap33 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you believe a minor has created an ap33 account, please contact our support team immediately.
ap33 implements technical and organisational security measures appropriate to the risk level associated with the processing of your personal data. These include 256-bit SSL encryption on all data in transit, access controls and role-based permissions restricting internal data access to authorised personnel only, regular security assessments and vulnerability testing, and incident response procedures for detecting, reporting, and managing personal data breaches.
Notwithstanding the above, no system is entirely immune to security risks. ap33 encourages Members to use strong, unique passwords for their accounts and to enable two-factor authentication where available.
ap33 reserves the right to update this Privacy Policy at any time. Where changes are material, ap33 will provide notice via email to registered Members or via a prominent notice on the ap33 platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page. Continued use of the ap33 platform following notification of changes constitutes your acceptance of the revised Policy.
For all privacy-related queries, data subject rights requests, or concerns about how ap33 handles your personal data, please contact our support team:
If you are not satisfied with ap33's response to a privacy complaint, you may escalate your concern to the relevant data protection supervisory authority in your jurisdiction or to the gaming regulatory authority under whose licence ap33 operates.
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